Shipping policy
mavianbeauty.com works effortlessly to make sure your orders reach safely and quickly. Local deliveries are carried by third-party delivery companies such as DHL, UPS and USPS who ensure the best service possible. Check out the shipping charges below:
Shipping Rates and Delivery Estimate
Shipping charges for your order will be calculated and displayed at checkout.
Our shipping rates are below for The United States:
| Rate Name | Condition | Transit time | Price |
|---|---|---|---|
| Economy | 1.4lb and up | 5 to 8 business days | Free |
| Standard | $75.00 and up | 3 to 4 business days | Free |
| Standard | 0.1lb–0.5lb | 3 to 4 business days |
$4.99 USD
|
| Standard | 0.51lb–0.68lb | 3 to 4 business days |
$5.99 USD
|
| Standard | 0.69lb–1lb | 3 to 4 business days |
$8.99 USD
|
| Standard | 1.01lb–1.39lb | 3 to 4 business days |
$10.00 US
|
*Delivery delays can occasionally occur.
Shipment Processing Time
The delivery is available in all regions of the United States.
It usually takes 1- 2 days (Mon - Fri) to process your order
Order cut of time: 4 PM PST
Any order placed after working hours shall be processed the following day. During the public holidays, there may be a delay in order processing and deliveries. Some circumstances may arise out of our control, which leads to deliveries not arriving within the estimated time. If your order is more than 2 business days late based on the above guidelines, please contact us via email info@mavianbeauty.com and provide your name, order number, and date of order.
Shipment to P.O. boxes or APO/FPO addresses
Our Website mavianbeauty.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You can check the status of your order at any time by going to the following link: Order Status. You can also reach out to our customer support team at info@mavianbeauty.com to ask questions.
Once shipped, your order will arrive within 3 to 5 business days for the United States. You will receive an email confirmation once your order is shipped. Feel free to email us to check your order status; we're happy to help.
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We ship from our Business Address: 2415 Moores Mill Road, suite 255 & 260, Auburn Al 36830
Also, we are always available to answer any questions and listen to suggestions, happy to answer regarding our delivery policy. Just contact us by clicking here, or
Call us: 877-694-0702
Hours: Mon-Fri 10 AM - 5 PM EST
Email us: info@mavianbeauty.com
In-Store Purchase: 2415 Moores Mill Road, suite 255 & 260, Auburn Al 36830
Note: The Return and refund policy is applicable only in the United States.
